Know My NBR (by Cognitive Squad Pvt. Ltd.) has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). These standards apply to every member, every profile, post, story, comment, album, Circle and message, in every country where the app is available.
1. Adults only
- Know My NBR is only for people aged 18 and over. Everyone confirms their date of birth when they sign up, and accounts under 18 cannot be created.
- If we find or are told that a member is under 18, we close the account and remove their content.
- The apps are rated 18+ on the App Store and Google Play.
2. What is prohibited
- Any sexual or sexualised image, video, text or drawing of a minor, real or generated.
- Grooming: building trust with a child for sexual purposes, or asking a child for images, contact details or to meet.
- Sextortion, trafficking, or any offer, request or promotion of the sexual exploitation of children.
- Sharing links to, or asking where to find, child sexual abuse material.
- Content that sexualises children in any way, including in comments or captions.
3. How we detect it
- Every photo, post, story, comment, album and profile is screened automatically when it is uploaded. Content flagged as possible child sexual content is hidden at once and sent to our safety team as a priority CSAE case.
- Members can report any profile, post, comment or message from the ⋯ menu, choosing "Child sexual abuse or exploitation" (or "They seem under 18").
- Our trained safety team reviews CSAE reports first, every day.
4. What we do
- Remove the content and permanently ban the account and linked accounts, including blocking the verified phone number from new accounts.
- Preserve the evidence securely, as the law requires.
- Report confirmed CSAM and child exploitation to the relevant authorities: in India the National Cyber Crime Reporting Portal (cybercrime.gov.in) and the police, and to the National Center for Missing & Exploited Children (NCMEC) and other national authorities where required.
- Cooperate fully with law enforcement requests.
5. How to report
- In the app: tap ⋯ on the profile, post, comment or message → Report → Child sexual abuse or exploitation.
- By email to our child safety contact: contact@cognitivesquad.com. Include the username or a link, and what you saw. Do not send us the images.
- If a child is in immediate danger, call your local emergency number (112 in India) first. In India you can also call Childline 1098 or report at cybercrime.gov.in.
6. Child safety contact
Our designated point of contact for child safety, for members, authorities and app stores, is the Trust & Safety team at contact@cognitivesquad.com, Cognitive Squad Pvt. Ltd., G M Road, Patna - 800004, Bihar, India.
See also our Terms of Service, Community Guidelines and Privacy Policy.