Delete your Know My NBR account

Your profile is hidden straight away and you are signed out. If you change your mind, sign in again within 30 days to cancel the deletion and keep your account.

Have a KnowMyNBR Plus subscription? Cancel it in your App Store or Google Play subscriptions too; deleting your account does not stop store billing.

Email support@knowmynbr.com from the email address on your account (or tell us the Apple or Google sign-in you used and your username), with the subject "Account Deletion Request". We may ask you to confirm the request, and we complete it within 30 days. You can also ask us to delete only some data (for example your photos or your verified phone number) without closing your account.

After the 30-day grace period we permanently delete:

• Your account and login (email, Apple or Google sign-in).
• Your profile: name, username, date of birth, bio, interests, orientation, location area and photos.
• Your posts, stories, comments, albums, drops and all uploaded photos, videos and voice notes.
• Your face check photos and data export files.
• Your wallet and any unused points (points cannot be refunded).
• Your follows, followers and paid follows. If you are a creator, your followers get their unused points back.
• Your verified phone number, which is released so it can be used again.

• Messages you sent may stay in the other person's chat, shown as from a deleted account.
• Purchase and transaction records: up to 8 years, as Indian tax and accounting law requires.
• Reports and enforcement records (for example of a ban, including the hashed phone number of a banned account) for as long as needed to keep the community safe and meet legal duties.
• Data we must keep for a legal claim or a request from the authorities, until it is resolved.
• Encrypted backups, which roll over and are erased within a further 30 days.

More in our Privacy Policy. Questions: support@knowmynbr.com.